ReAI test store · Checkout payments work; test the full flow
ReAI/ commerce
NO
CONCEPT 06 / 87

Product images, thumbnails and zoom

Thumbnails show what additional images contain. Make them accessible on mobile too so shoppers can discover the other views.

Research context: Baymard · Product gallery thumbnails ↗

01 / THE PROBLEM

Shoppers need visible paths to other views, including without hover.

02 / WHEN THIS FITS

Photography helps where appearance matters. An illustration of a digital fixture is different from a photograph of a physical item.

Try the pattern

Task and expected result

  1. 01

    Open Baggy Jeans on mobile. Additional views should be visible as thumbnails.

  2. 02

    Choose a thumbnail with a keyboard: the main image and selected indicator should change.

  3. 03

    Change the product color. The image should show the new color.

  4. 04

    Use the keyboard on Famme image 2: main image and active thumbnail change together.

  5. 05

    Change product color after viewing another angle: the main image follows the selected color.

Open this in the test plan ↗

How to investigate value

Ask shoppers to explain their variant choice and fit. Later measure confirmed purchases per eligible product visitor, with return reasons as follow-up.

Watch for side effects

Wrong sizes, unknown details shown as facts, mismatched expectations and product-related support/returns.

This is a proposed investigation, not a measured result. Choose one hypothesis and define the audience before testing.

Build a measurement plan for this concept ↗

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