A total without a shipping line does not explain why it exceeds product price.
Order review with items, fulfillment and correct totals
Show item, quantity, fulfillment and total before the final action. Editing should preserve completed information.
Research context: Baymard · Order confirmation ↗
Keep review concise and readable. B2B invoicing must appear as a credit order rather than card payment.
Try the pattern
Task and expected result
- 01
Choose three items and shipping: show 300 + 49 = 349 kr.
- 02
Go back and choose pickup: show total 300 kr.
- 03
Check the optional address line appears in review.
How to investigate value
Measure confirmed, deduplicated outcomes per eligible checkout start. Define paid orders and accepted credit orders separately.
Watch for side effects
Payment errors, duplicate orders, incorrect totals, unclear arrival dates and discount cost. A pay click is only an attempt.
This is a proposed investigation, not a measured result. Choose one hypothesis and define the audience before testing.
Build a measurement plan for this concept ↗