Product search and zero results ↗
An empty search result should offer relevant ways forward. Shoppers need to revise their search without restarting their visit.
Search for a shopper problem, choose a task or explore articles referencing a storefront design. Each article explains data sources, boundaries and what to test.
Search matches Norwegian and English text. A design reference does not mean every feature is implemented; read the example boundary.
An empty search result should offer relevant ways forward. Shoppers need to revise their search without restarting their visit.
Show applied filters and result counts. Allow multiple choices within a filter group so, for example, either of two colors can match.
A separate mobile filter interface should let shoppers make several selections and apply them together with a clear, easily reachable button.
Separate category hierarchy from the previous results list. A return action should preserve query, filters and sort.
Sorting should fit the shopping task. Price, recency, popularity and ratings each need their own data.
Thumbnails show what additional images contain. Make them accessible on mobile too so shoppers can discover the other views.
Plus/minus paired with a number field makes quantity changes easier. Update totals automatically and let shoppers undo a removed line.
Shipping cost affects product choice. Show a relevant estimate or explain clearly what remains to be calculated rather than hiding costs until the final step.
After an error, shoppers should retain their input and find what needs correction. Explain the problem at the field and make the next action clear.